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The Jumper/Utility roll provides support for three departments of Refreshment Services- Coffee machine service and repairs, route delivery, and warehousing. The Jumper will spend approximately 80% of the time in the Service Dept working on refurbishing coffee equipment, 10% in the warehouse, and 10% on route servicing our clients.
Job Responsibility:
Service Dept: Repairs and reconditions coffee equipment in the market center shop
Works with Service Technicians and Sales Dept on identifying equipment needs to ensure par levels of equipment are maintained and ready to be installed at client locations
Route Delivery: Establish and maintain effective and respectful relationships with customers and provide outstanding customer service
Ensure products are loaded/unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked as per client requirements, products are rotated, and all equipment are maintained and cleaned
Establish and build a working knowledge of office coffee equipment and water cooler options that Aramark offers and provides to clients, demonstrate and understanding of how to clean and maintain equipment at client location
Warehouse: Receives product deliveries into the warehouse using FIFO, pulls orders for route sales representatives for next day deliveries, inventory, ordering products, ship products through UPS
Maintains warehouse in a clean, organized and safe manner
Also, responsible for other cleaning responsibilities for the Market Center facility
All other duties assigned by Management
Performs other duties as required or assigned which are reasonable within the scope of the activities enumerated above
Requirements:
Ability to communicate at high efficiency and effectiveness with clients and operations staff
Ability to respond quickly to changing demands
Client interaction, communication, organization/time management are critical
The ability to work efficiently and independently is important
Preferred working knowledge in repairing small electrical appliances
Should have problem solving skills and mechanical aptitude
Must have the ability to learn how to connect equipment to water sources
Basic warehousing knowledge including product rotation, ordering, and general warehousing tasks
High School Diploma/ G.E.D required
Must have a valid driver’s license and be able to obtain DOT certification to operate DOT regulated vehicles
Must have good interpersonal skills and customer service skills acquired through 1-2 years of experience in a position requiring heavy public contact within a route based business
Must possess an acceptable driving record in accordance with the CMV policy and a valid driver's license
Nice to have:
Preferred working knowledge in repairing small electrical appliances
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