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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

General Support Specialist - Front Office

United Arab Emirates, Dubai · Job Posted February 16, 2026
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Job Description

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

Job Responsibility

  • Processing operational needs
  • Addressing guest requests
  • Completing reports
  • Sharing the highlights of the local area
  • Delivering a wide range of services that guide guests through their entire stay
  • Building an experience that is memorable and unique

Requirements

  • Creating a safe work place
  • Following company policies and procedures
  • Maintaining confidentiality
  • Protecting company assets
  • Upholding quality standards
  • Ensuring uniform, personal appearance, and communications are professional
  • Being on feet and moving around (stand, sit, or walk for an extended time)
  • Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance)
  • Doing all reasonable job duties as requested

What we offer

  • Accommodation
  • Meals on duty
  • Transportation
  • World class training and development, including leadership development
  • Recognition programs
  • Discounted accommodation in over 8,000 hotels all over the world
  • Discounted food & drink in all our restaurants and bars
  • Discounts for your friends and family
  • Unlimited career opportunities (Internationally and locally)
  • Medical and Life insurance
  • Amazing support to ensure you have all the tools you require to complete your day-to-day tasks
  • Learning opportunities with some of the best professionals the region has to offer
  • Promotion opportunities within
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