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General Site Manager

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Fever

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Location:
United States , Denver

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Fever is seeking a freelance General Site Manager to lead a VR experience venue in Denver. The GSM plays a key leadership role in overseeing the day-to-day operations of the venue, ensuring exceptional guest experiences, staff performance, and smooth operational flow. This role is hands-on and requires the GSM to take full ownership of the site, from leading the team to handling guest issues, maintaining the venue's operations, and driving business results.

Job Responsibility:

  • Lead the day-to-day operations of the venue
  • Ensure smooth delivery of all experiences, high-quality guest service, and minimal disruptions
  • Manage, schedule, and develop on-site staff
  • Maintain operational efficiency by troubleshooting issues, ensuring equipment and show elements are in top condition
  • Oversee facility upkeep, ensuring cleanliness, safety, and readiness for guests at all times
  • Act as the first point of escalation for guest concerns
  • Drive local attendance and brand visibility through community engagement, partnerships, and special events
  • Assist in managing the venue's budget, including payroll auditing and cost control measures
  • Handle retail sales and inventory management
  • Complete daily show reports, incident reports, and assist with any administrative duties as needed
  • Track KPIs such as labor efficiency, revenue per visitor, and overall profitability
  • Ensure compliance with all regulatory requirements, including safety protocols and local laws

Requirements:

  • 5+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry
  • Understanding of budgeting and controlling expenses and retail operations
  • Leadership and management skills and ability to communicate effectively in oral and written communication
  • Excellent planning and organizational skills
  • ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner
  • Friendly, energetic, and enthusiastic personality
  • Comfortable with technology and basic troubleshooting
  • Ability to problem-solve and think quickly on your feet
  • Ability to stand for extended periods of time
  • moderate level of physical ability is required
  • Reliable transportation and ability to arrive on time for scheduled shifts
  • Flexible schedule (evenings, weekends, and holidays may be required)
  • Proficiency in Google Suite
  • Strong commitment to equity, diversity, inclusion and accessibility
  • with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status

Nice to have:

  • Comfortable using basic tools (hammer, drill, etc)
  • Experience maintaining mechanical and technical equipment or be comfortable learning how to manage VR technology and production programs
  • Past role(s) working in production and/or events - working or managing a pop-up event, amusement attraction, theme park, or exhibition

Additional Information:

Job Posted:
September 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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