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General Services Manager

14forty.co.uk Logo

14forty

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Location:
United Kingdom , Stowmarket

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Category:
-

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Contract Type:
Not provided

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Salary:

40000.00 GBP / Year
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Job Description:

Are you an experienced soft services leader with a passion for delivering exceptional customer experience? We’re looking for a proactive and engaging General Services Manager to oversee the day-to-day delivery of catering that is 24/7 and cleaning operation over 7 days a week at our Stowmarket site. This is a hands-on leadership role with full responsibility for operational performance, client relationships, financial results, and team development across both service streams. You will play a pivotal role in shaping service quality, elevating standards, and creating a welcoming environment for colleagues and visitors.

Job Responsibility:

  • Overall leadership and accountability for catering and cleaning operations on site
  • Act as the point of contact for the client, building strong, trusted relationships
  • Ensure consistent delivery of high-quality food service and cleaning standards
  • Full P&L responsibility, including budgeting, forecasting, and cost control
  • Lead, motivate, and develop multi-disciplinary management and frontline teams
  • Ensure compliance with all Health & Safety, Food Safety, and employment legislation
  • Drive continuous improvement, innovation, and service development
  • Manage staffing levels, recruitment, training, and succession planning
  • Deliver agreed KPIs, SLAs, and contractual obligations

Requirements:

  • Proven experience as a General Services Manager with experience in Catering and Cleaning
  • Strong commercial acumen with demonstrable P&L responsibility
  • Confident client-facing leader with excellent communication skills
  • Experience managing large, diverse teams in a fast-paced environment
  • Passionate about food, service excellence, and people development
  • Highly organised, resilient, and able to manage multiple priorities
  • IOSH / NEBOSH, Food Safety qualifications (desirable but not essential)

Nice to have:

IOSH / NEBOSH, Food Safety qualifications

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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