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Our client is looking for an experienced General services manager for county Mayo.
Job Responsibility:
To provide the leadership to onsite team, whilst effectively manage the IFM operational delivery by liaising with the team to ensure that exemplary facilities services are provided across the contract
To support with the strategic strategy for the site
To be responsible for the contract performance and lead a management team to ensure delivery against Key Performance Indicators
Point of escalation and issue resolution for all day-to-day operational items
Foster long term profitable relationships with customer/client to maintain existing business and identify new business opportunities by delivering operational excellence
Ensure a safe, compliant environment for our teams and customers by ensuring processes are followed and gaps identified and escalated to resolution
To lead compliance contract review plans across the contract, delivering technical services & soft services
Develop the brand and reputation with external professional organizations
To actively work with GSM and SMEs to resolve operational issues across all contract
To lead on development plans for the growth of the business specifically driving the growth in the site
Implement transformation and change programs, maximising operational excellence, maintaining process
Requirements:
Experience of working with a Senior Management Team, dealing with sensitive and confidential matters and playing a key supporting role in the development and growth on the contract
Resilient, able to work autonomously, and comfortable with rapid change
Professional membership in an appropriate discipline
Proven strong communication skills, both oral and written
Analyses contract performance and feedback to influence strategy development
Flexible approach, self-motivation with ability to work under own initiative or as part of a team
Excellent communication skills with the ability to select the most appropriate method of communication with the ability to present professional information in a relevant and well-reasoned manner at all levels
Able to influence in a variety of ways at all levels of: Clients, Suppliers, Industry & Market. To enable business to achieve strategic and operational objectives
Able to develop a culture of continuous improvement that positively impacts clients and suppliers
Able to make difficult decisions and articulate the rationale and why other options have not been implemented
Degree level or equivalent in Building Engineering Services degree or equivalent and Business Management
Knowledge of ISO55001 - Asset Management
Working knowledge of CAFM systems including Global Maximo
Experience in a large Pharma site
Nice to have:
Knowledge of systems and processes
Ability to use Microsoft Project and Visio would be an advantage
Proven health and safety competency with documentary evidence
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