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Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Responsibility:
Work across departments to ensure guests and associates have what they need
Deliver items directly to guests in their room
Provide support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance
Ensure smooth operations throughout the entire hotel
Deliver the Gold Standards of The Ritz-Carlton graciously and thoughtfully every day
Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to ensure a safe work place
Ability to follow company policies and procedures
Ability to maintain confidentiality
Ability to uphold quality standards
Professional uniform, personal appearance, and communications
Ability to be on feet and move around (stand, sit, or walk for an extended time)
Ability to move through narrow, confined, or elevated spaces
Ability to move up and down stairs and/or service ramps
Ability to read and visually verify information in a variety of formats, including small print
Ability to visually inspect tools, equipment, or machines
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
What we offer:
Chance to be proud of the work you do and who you work with