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General Runner

· Job Posted April 16, 2026
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Job Description

Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.

Job Responsibility

  • Deliver items directly to guests in their room
  • Provide support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance
  • Ensure guests and associates have what they need at the point in time when they need it
  • Move about the space to get the job done
  • Ensure smooth operations throughout the entire hotel

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to ensure a safe workplace
  • Ability to follow company policies and procedures
  • Ability to maintain confidentiality
  • Ability to uphold quality standards
  • Professional uniform, personal appearance, and communications
  • Ability to stand, sit, or walk for an extended time
  • Ability to move through narrow, confined, or elevated spaces
  • Ability to move up and down stairs and/or service ramps
  • Ability to read and visually verify information in a variety of formats, including small print
  • Ability to visually inspect tools, equipment, or machines
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

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