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General Processing Supervisor

United States, Concord Employment contract · Job Posted May 05, 2026
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Job Description

Our Concord, NC team is looking for a General Processing Supervisor to manage the daily operations of hourly associates who are responsible for the receiving of finished goods, order processing production and/or shipping of all products leaving the warehouse. Supervisor must also assure all USDA, QA, facility management standards of quality, production, safety, ergonomics, Human Resources and other related facility and department goals and objectives

Job Responsibility

  • Enforce safety protocols, team compliance with safety standards and a safe working environment for all associates
  • Conduct regular safety training, risk assessments and incident investigations to prevent workplace injuries
  • Stay updated on regulatory changes and ensure team compliance with Safety Standards
  • Maintain compliance with all food safety regulations and company policies, including HACCP, GMPs, and sanitation protocols, to maintain a safe and high-quality production environment
  • Ensure all products meet or exceed established quality specifications through rigorous adherence to Standard Operating Procedures (SOPs)
  • Lead corrective actions non-compliance and drive initiatives to reduce waste, contamination risks and product recalls
  • Implement and monitor quality control processes, including inspections, audits, and corrective actions
  • Maintain compliance with all relevant regulations, including OSHA, ISO standards, and industry-specific requirements
  • Lead corrective actions for non-conformances and drive initiatives to reduce waste, contamination risks, and product recalls
  • In collaboration with leadership, execute lean manufacturing principles to enhance productivity and reduce costs
  • Identify and implement process improvements to boost operational efficiency and product quality
  • Verify the facility adheres to all relevant environmental laws and regulations including those related to air and water quality, waste disposal and hazardous management
  • Mentor and coach team members on enhancing skills while managing performance and learning and development of the team
  • Foster a collaborative, inclusive and engaged team culture aligning with company values, leadership behaviors while promoting associate growth
  • Drive associate engagement and retention
  • Supervise and coordinate daily production activities to meet schedules, customer specifications, output goals and quality standards
  • Collaborate with maintenance to monitor equipment performance and operational issues to minimize downtime
  • Optimize labor, raw materials and equipment usage to ensure cost-effective operations while meeting production standards
  • Maintain accurate production records including output, quality metrics and associate performance and attendance
  • Provide regular updates to management on production status, challenges and opportunities for improvement
  • Act as a liaison between production teams and other departments such as engineering, quality assurance and supply chain

Requirements

  • High School Diploma/GED and a minimum of 2-3 years in a manufacturing environment with 1+ year in a supervisory role
  • Bachelors/Associates degree candidates with no manufacturing experience must have at least 1+ years of supervisory experience
  • An Associates or Bachelors Degree (highly preferred)
  • Strong leadership and interpersonal skills with a focus on associate development
  • In depth knowledge of quality control processes and compliance standards (i.e. ISO, OSHA, etc.)
  • Awareness and willingness to learn lean manufacturing principles and continuous improvement methodologies
  • Excellent problem-solving, organizational and time management skills
  • Familiarity with ERP systems (i.e. SAP) and Microsoft Office Suite

Nice to have

  • Poultry or Protein production experience
  • Certifications: Lean Six Sigma Green Belt, OSHA 10/30 or similar certifications

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