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We are looking for a highly organized and proactive General Office Clerk to join our team on a part-time contract basis for 3–5 weeks. This position is ideal for individuals with a background in service industry office operations and a knack for streamlining processes. Based in Colorado Springs, Colorado, this role offers the opportunity to work on-site with flexibility for hybrid arrangements, depending on the needs of the business.
Job Responsibility:
Manage and maintain the business calendar, ensuring appointments are confirmed and scheduling conflicts are avoided
Organize the company inbox by prioritizing communications, structuring responses, and addressing tasks promptly
Monitor the progress of quotes and active jobs within Jobber, addressing and escalating issues as necessary
Keep leadership informed of evolving deadlines, priorities, and operational requirements
Develop and refine daily and weekly workflows to enhance efficiency and keep the team aligned
Identify operational challenges and propose actionable solutions to improve processes
Handle routine administrative tasks systematically to reduce the mental load on the business owner
Ensure smooth job scheduling and tracking to maintain operational consistency
Scan, organize, and manage files to maintain a well-structured office environment
Provide back-office support by performing data entry and other essential tasks
Requirements:
Minimum of 3 years of experience in service industry office operations or a similar role
Familiarity with Jobber, ServiceTitan, or comparable business management software is highly desirable
Proven ability to build and implement structured processes and systems
Strong problem-solving skills and a proactive approach to addressing challenges
Excellent communication skills, with a focus on clarity and timeliness
Meticulous attention to detail to identify and correct errors or inconsistencies
Dependable and punctual, with a commitment to being fully present during work hours
Demonstrated accountability and understanding of business operational needs
What we offer:
medical, vision, dental, and life and disability insurance