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We are looking for a General Office Clerk to support daily administrative operations for a housing community. This is a Contract position suited for someone who can balance clerical accuracy, resident-facing communication, and strong organizational skills in a fast-paced office setting. The ideal candidate will help keep records current, coordinate office activities, and contribute to a detail-focused and inclusive environment for residents, staff, and community partners.
Job Responsibility
Manage day-to-day office support activities, including ordering supplies, organizing documents, and keeping the workspace orderly and efficient
Coordinate service and repair requests by scheduling maintenance, preparing work order documentation, filing completed records, and tracking follow-up needs
Support resident occupancy activities by assisting with move-ins, move-outs, unit inspections, and explaining required steps and documentation
Maintain applicant and resident records by updating waiting lists, processing applications in accordance with program guidelines, and directing individuals to other housing resources when availability is limited
Receive rent payments, record funds accurately, and prepare bank deposits when required
Sort and distribute incoming internal mail and handle routine back-office administrative tasks such as scanning, filing, and data entry
Conduct resident recertification activities by meeting with residents, collecting supporting documents, preparing worksheets, and forwarding materials for management review
Prepare status reports, incident documentation, emergency information records, and other required files while ensuring compliance with housing policies and regulatory standards
Foster respectful relationships with residents, agencies, and colleagues by providing attentive service, supporting equitable housing practices, and contributing to an inclusive community environment
Requirements
At least 6 months of clerical, administrative, or related office experience
Ability to type accurately at a minimum speed of 40 words per minute
Proficiency with Microsoft Word, Excel, and Outlook, along with general computer literacy
Experience with data entry, file organization, scanning, and other back-office support functions
Strong attention to detail, dependable organization skills, and the ability to work effectively both independently and as part of a team
Nice to have
Familiarity with property management operations or exposure to housing-related administration is preferred
Working knowledge of apartment maintenance coordination or preventive maintenance processes is an advantage
Experience using Yardi or similar property management software is preferred
What we offer
medical, vision, dental, and life and disability insurance