This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Drives implementation of the Renaissance brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share.
Job Responsibility:
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation
Drives implementation of the Renaissance brand service strategy and brand initiatives
Holds property leadership team accountable for strategy execution and guides their individual professional development
Ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
Builds strong relationships with local officials, businesses, and customers
Represents Marriott and Renaissance brand values in all leadership actions
Stays current with industry trends and monitors strengths and weakness of competition
Develops business plans designed to maximize property customer satisfaction, profitability, and market share
Executes business plans
Works closely with Sales and Marketing team to develop revenue generating strategies for property
Creates a cohesive and high-performance Executive Committee
Serves as a passionate brand advocate
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction
Verifies that all employees are treated fairly, and with respect
Works with Revenue Management team to develop effective pricing strategies
Builds strong rapport with property owners through proactive and on-going communication
Interacts with guests and other customers on a frequent basis to obtain feedback
Verifies property compliance with legal, safety, operations, labor, and Marriott and Renaissance brand product and service standards
Requirements:
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, or related professional area
General Manager experience with emphasis on Boutique and Luxury
Ability to work flexible hours including weekends, holidays and late nights
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance