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New Pub Concept, London - Opening September 2025. When you join Individual Restaurants, you are joining a collection of industry leading brands known for exceptional food, service and reputation, inclusive of Piccolino, Restaurant Bar & Grill, Riva Blu & FORBICI, across 30+ restaurants. We create places people love to work in, celebrate in, and return to again and again. This September, we are launching an exciting new pub concept in the city of London (Liverpool Street) and seeking an outstanding General Manager to lead the journey from pre-opening through launch. This is a rare chance to shape a brand from the ground up. We are looking for a true operator, commercially sharp, relentlessly standards driven, and inspiring. As General Manager, you will have full ownership of the business. You will set the tone, build the culture, and lead a high-performing team to deliver world class guest experiences on every visit. You will be equally at home on the floor, in the detail of the operation, and thinking strategically about how to grow sales, build loyalty, and establish this pub as a destination in its neighbourhood.
Job Responsibility
Leading, developing and inspiring a large, multi-skilled team with clarity, warmth and purpose
Delivering outstanding guest experiences that feel effortless, personal and consistent
Owning all aspects of day-to-day operations, from service standards and food & drink quality to compliance and safety
Driving strong commercial performance through effective forecasting, cost control and smart decision-making
Recruiting, training and retaining top talent, creating clear progression pathways and a positive, inclusive culture
Working closely with senior leadership and support teams to bring the new concept to life and evolve it post-opening
Being a visible leader on the floor, setting standards by example and stepping in wherever needed
Requirements
A minimum of 5 years’ experience as a General Manager or senior operator within a high-quality pub environment
A proven track record of running successful, well-loved pubs with strong financial results
Natural leadership presence
Commercially astute, with a deep understanding of labour, margins, stock control and local marketing
Passionate about hospitality, people and creating places with real personality
What we offer
100% of gratuity and service distributed to the restaurant team
50% off your total food and drink bill at any of our restaurants, for up to 8 people, any time
Optional Health Care Plan
Access up to 40% of your earned wages, savings, and financial well-being tools through our partners at Wagestream
3% Employer pension contribution
15% off at Iceland Foods
Life Assurance
Enhanced Maternity and Paternity packages
Reward and Recognition Programme
EAP Wellbeing and Financial support through Drink Trust
Discounts off hundreds of high street and online retailers