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General Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Ecuador , Quito

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

12000.00 USD / Month
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Job Description:

JW Marriott Quito is seeking an accomplished and values-driven General Manager to lead one of Ecuador’s most iconic luxury hotels. This executive role is responsible for the overall strategic direction, operational excellence, financial performance, brand compliance, and cultural leadership of the hotel. As the primary leader and Chief Culture Officer, the General Manager ensures the consistent delivery of the JW Marriott brand promise—creating meaningful, personalized guest experiences while fostering a people-first culture grounded in integrity, discipline, respect, and continuous development.

Job Responsibility:

  • Overall strategic direction, operational excellence, financial performance, brand compliance, and cultural leadership of the hotel
  • Ensure the consistent delivery of the JW Marriott brand promise—creating meaningful, personalized guest experiences while fostering a people-first culture
  • Lead the Executive Committee, driving sustainable business performance, overseeing all hotel operations (Rooms, Food & Beverage, Events, and Support Areas)
  • Partner closely with Commercial, Sales, Marketing, and Revenue Management teams to maximize profitability, market share, and brand positioning
  • Serve as the principal liaison with ownership, ensuring transparent communication, strong governance, and alignment between brand standards and ownership objectives
  • Represent the hotel within the local community, strengthen its reputation, and ensure excellence in guest satisfaction, associate engagement, and operational standards

Requirements:

  • Proven experience as a General Manager in a luxury or full-service hotel environment
  • Strong strategic, financial, and commercial acumen, with demonstrated results in GOP, EBITDA, RevPAR, and ADR
  • Deep operational knowledge across all hotel departments
  • Demonstrated ability to lead, inspire, and develop high-performing executive teams
  • Strong commitment to people-first leadership, associate engagement, and talent development
  • Experience working closely with ownership and senior stakeholders
  • Solid expertise in brand compliance, risk management, governance, and quality standards
  • High emotional intelligence, sound judgment, and strong executive presence
  • Excellent communication, relationship-building, and decision-making skills
  • Advanced English proficiency required
  • Spanish fluency required
  • High on-property visibility and operational availability
  • Absolute discretion, integrity, and confidentiality
What we offer:
  • Company car provided for professional use
  • Comprehensive medical and life insurance coverage
  • Annual performance-based bonus linked to business results and overall hotel performance

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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