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General Manager

fiveguys.co.uk Logo

Five Guys UK

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Location:
United Kingdom , Cheltenham

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Category:
-

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Contract Type:
Not provided

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Salary:

39800.00 GBP / Year
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Job Description:

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.

Job Responsibility:

  • Accountable and responsible for your entire store and the people within
  • Developing and managing the store team, while supporting the delivery of perfect burgers and fries
  • Lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
  • Your store will need to run smoothly on the day-to-day operations and think about long term planning
  • Spotting potential and developing your team to ensure there is a strong talent pipeline
  • Drive the Five Guys culture by always role modelling our values
  • Creating an awesome working environment where people are happy to come to work and have fun
  • Responsible for reward and recognition
  • Demonstrate close attention to detail

Requirements:

  • Experienced hands-on leadership skills
  • People – Experienced hands-on leadership skills
  • Customer service
  • Having your people’s development at heart
What we offer:
  • An achievable 30% bonus scheme - paid quarterly
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonus's
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Private medical via Vitality
  • Life assurance
  • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
  • Days out and social events
  • Invite to the annual General Manager conference
  • Team competitions – “Fry Cup” and “Olympics”
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Apprenticeships to gain recognised qualifications, skills and progression opportunities
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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