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General Manager

Ireland, Dublin 50000.00 - 55000.00 GBP / Year · Job Posted March 14, 2026
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Job Description

Orla Living is a fast-growing pan-European operator specialising in purpose-built student accommodation and residential living. As part of the Homes for Students group, we support over 60,000 beds and €15bn in assets across Europe. With our European headquarters in Dublin and teams across key markets, we combine international expertise with local insight to deliver exceptional living experiences. We are now seeking a General Manager to lead operations at Heyday in Dublin, ensuring the delivery of an outstanding resident experience while maintaining strong operational, financial and compliance standards. This is a senior, hands-on role responsible for the overall performance of the property, including operational management, team leadership, leasing performance and compliance with Irish property services regulation.

Job Responsibility

  • Lead and manage all on-site operations at Heyday
  • Ensure the delivery of an exceptional resident experience and strong community environment
  • Oversee building standards, facilities management and health and safety compliance
  • Implement operational policies, procedures and service standards
  • Drive occupancy and leasing performance in line with business targets
  • Oversee leasing activity, viewings, applications and resident onboarding
  • Monitor market trends and competitor activity within the Dublin PBSA market
  • Support marketing and sales strategies to maximise revenue
  • Manage site budgets and monitor financial performance
  • Oversee rent collection, arrears management and reporting
  • Ensure accurate financial reporting and cost control
  • Recruit, develop and manage the on-site team
  • Foster a positive, high-performing team culture
  • Support training and professional development
  • Ensure the property operates in full compliance with Irish legislation and regulatory requirements
  • Maintain compliance with the Property Services (Regulation) Act 2011
  • Ensure all regulated property management and letting activities are carried out in line with PSRA licensing requirements

Requirements

  • A current PSRA Licence (Category C – Property Management Services) issued by the Property Services Regulatory Authority, or actively working towards obtaining the licence
  • Proven experience managing residential, PBSA, or multi-unit property operations
  • Strong leadership and people management skills
  • Excellent organisational and operational management ability
  • Strong commercial awareness and financial management capability
  • Experience managing resident services and community engagement

Nice to have

  • Experience within PBSA or residential living environments
  • Knowledge of the Dublin rental market
  • Experience working within a regulated property services environment in Ireland

What we offer

  • 25 days annual leave plus public holidays
  • Birthday day off
  • Enhanced sick pay
  • Enhanced family leave
  • Compassionate leave pay
  • Employee Assistance Programme with enhanced support package

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