General Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Suzhou

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

General Manager position for Courtyard by Marriott Suzhou Mudu with responsibility for all aspects of property operation including guest and employee satisfaction, financial performance, sales and revenue generation. The role involves implementing service strategies, guiding professional development, building owner loyalty, and actively participating in the local community.

Job Responsibility:

Functions as primary strategic business leader of property with responsibility for all aspects of operation
Verifies implementation of service strategy and initiatives to meet or exceed guest expectations
Holds property leadership team accountable for strategy execution
Guides professional development of leadership team
Verifies sales engines are leveraged and initiates proactive sales activities
Builds owner loyalty through proactive communication and delivering business results
Actively involved in local community building relationships with officials, businesses, and customers
Develops business plans to maximize customer satisfaction and profitability
Works with Sales and Marketing to develop revenue generating strategies
Creates cohesive high-performance Executive Committee
Reviews business data to address market conditions and achieve profit goals
Verifies fair treatment of employees and builds rapport
Works with Revenue Management to develop effective pricing strategies

Requirements:

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 8 years' experience in management operations, sales and marketing, finance and accounting, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 6 years' experience in management operations, sales and marketing, finance and accounting, or related professional area
General Manager experience in limited or full-service property
Ability and willingness to work flexible hours including weekends, holidays and late nights
Property industry work experience demonstrating progressive career growth and pattern of exceptional performance

Nice to have:

General Manager experience in limited or full-service property
Property industry work experience demonstrating progressive career growth and pattern of exceptional performance

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination commitment
Global team belonging
Professional development opportunities

Additional Information:

Job Posted:
September 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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General Manager