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General Manager

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Baxter Storey

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Location:
United Kingdom , Birmingham

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

36000.00 GBP / Year
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Job Description:

General Manager (One year maternity cover) for a modern, fresh food café restaurant which is an innovative hub for students and members of the public. This modern event space consists of a 480-seater Concert Hall/a 150-seater recital hall/a 70-seater organ room and Birmingham’s only dedicated Jazz Bar. Operating hours are Mon – Sun to meet the needs of concert bookings, there are 5 permanent staff on-site with several Event Staff.

Job Responsibility:

  • Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
  • Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
  • Continually look to develop your team through mentoring, training, recognition, and empowerment
  • Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
  • Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
  • Creating daily fresh food menus for breakfast and lunch
  • Delivering hospitality for on site corporate clients
  • Managing the finances, stock and health and safety of the business
  • Managing the staff rotas to ensure all events are covered

Requirements:

  • Previous experience as a General Manager
  • Have a contagious passion for food and customer service
  • You draw satisfaction from managing, training, and supporting a team
  • Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
  • Excellent delegation and influencing skills
  • Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
  • Meticulous organisational abilities
  • high attention to detail
  • Concise and effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Excellent strategic thinking and critical reasoning skills
  • Works according to the BaxterStorey core values
What we offer:
  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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