General Manager

• Manage day-to-day restaurant operations with a strong focus on guest satisfaction
• Review financial statements and other performance data to measure productivity, goal achievement, and determine areas that need cost reduction and program improvement
• Carry out administrative duties such as scheduling of team members, workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting
• Establish standard operating procedures for supervising, inspiring, and motivating all front-of-the-house team members
• Oversee standard operating procedures for the front and back of the house for food and menu specifications, food handling, food safety requirements in compliance with Health Department standards, receiving, and storage procedures
• Proven experience in training and developing managers and staff

• A minimum of 3-5 years of experience as a General Manager in a upscale high volume full-service restaurant, hotel, or other food and beverage location
• Strong financial and computer skills with experience working with and understanding P&L's, service and labor cost budget monitoring and management
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed
• Must have strong communication, interpersonal, and leadership skills to deal effectively with all types of business contacts, employee affairs, and customers
• Ability to navigate and utilize Microsoft Office Suite programs, point of sale systems, and online or digital reservation systems
• No degree required

ServSafe, Food Safety Handler preferred but not mandatory

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts
• Team members receive park admission and discounts on merchandise, dining, and hotels