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You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.
Job Responsibility:
Leading, managing, developing and implementing growth strategies
Sales strategies
Recruitment
Training
Overseeing the food quality and service
Having a presence on the floor
Requirements:
Taking responsibility for the business performance at the location delivering company forecast and yearly targets
To analyse and drive profitable sales whilst constantly improving standards
To organise marketing activities, such as promotional event and discount schemes
Offer clear directions and briefings to the team
To offer effective feedback on performance through structured reviews
To recruit the best team members for the location
To build and maintain a solid and professional relationship with John Lewis
To ensure effective communication and engagement with John Lewis
To regularly monitor customer feedback and produce a suitable action plan based on the results
To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits
To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures
What we offer:
Meal on shift
Endless tea and coffee on shift
Enrolment into the WSH pension scheme
Up to 33 days annual leave (plus extra day for your birthday off)
Enhanced maternity, paternity and family friendly leave with length of service
Access to everyday discounts and communication portal
Employee Assistance Programme and qualified Mental Health First Aiders
Cycle to Work scheme
Opportunity to develop and further your career in an exciting company