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General Manager

United Kingdom, Aberdeen 45000.00 - 48000.00 GBP / Year · Job Posted April 20, 2026
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Job Description

Colby River Property Management are seeking a General Manager to oversee the day-to-day running of their community at Forbes Place in Aberdeen. This development of 292 build to rent apartments and townhouses brings a combination of private and corporate lets to the management portfolio. We are looking for manager who excels in team management and leadership, customer service, budget control and overall property management to retain the high standards of occupancy and value at this top-rated development. This is a role which will allow someone to set the standard for how the general management and service offering is delivered at Forbes Place. This role will involve a small amount of travel for training and business meetings and may also require attendance at and providing support to other sites nearby.

Job Responsibility

  • Lead and develop onsite team (performance, training, engagement)
  • Ensure operational efficiency and adherence to processes
  • Drive a high-performance, service-led culture
  • Deliver best-in-class customer service
  • Lead resident engagement strategy (events, community building)
  • Manage feedback loops and continuous improvement
  • Maximise occupancy and rental growth
  • Oversee marketing, leasing performance, and renewals
  • Ensure high presentation standards across units and communal areas
  • Oversee maintenance, compliance, and H&S
  • Manage contractors and service partners
  • Ensure building operations run smoothly and safely
  • Manage OPEX budget and drive NOI
  • Contribute to asset business planning and reporting
  • Identify ancillary income opportunities
  • Ensure full regulatory compliance (H&S, COSHH, housing legislation)
  • Handle insurance claims, litigation, and risk mitigation
  • Oversee inspections and safety procedures

Requirements

  • Strong residential / BTR / property management experience
  • Proven team leadership and line management
  • Experience managing budgets and asset performance
  • Good understanding of H&S, compliance, and housing legislation
  • Commercial mindset with ability to drive income and control costs
  • Strong customer service and stakeholder management skills

What we offer

  • Discretionary Bonus Scheme
  • 33 days holiday (pro rata) + the option to buy 5 more
  • Up to 5% matched pension scheme
  • 3x salary life assurance (option to increase to x4)
  • Employee Assistance Programme (EAP)
  • 24-hour Digital Doctor access
  • Health Assured Wisdom App
  • Competitive parental leave
  • Discounts platform with hundreds of retailers, restaurants, and gyms

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