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Colby River Property Management are seeking a General Manager to oversee the day-to-day running of their community at Forbes Place in Aberdeen. This development of 292 build to rent apartments and townhouses brings a combination of private and corporate lets to the management portfolio. We are looking for manager who excels in team management and leadership, customer service, budget control and overall property management to retain the high standards of occupancy and value at this top-rated development. This is a role which will allow someone to set the standard for how the general management and service offering is delivered at Forbes Place. This role will involve a small amount of travel for training and business meetings and may also require attendance at and providing support to other sites nearby.
Job Responsibility:
Lead and develop onsite team (performance, training, engagement)
Ensure operational efficiency and adherence to processes
Drive a high-performance, service-led culture
Deliver best-in-class customer service
Lead resident engagement strategy (events, community building)
Manage feedback loops and continuous improvement
Maximise occupancy and rental growth
Oversee marketing, leasing performance, and renewals
Ensure high presentation standards across units and communal areas
Oversee maintenance, compliance, and H&S
Manage contractors and service partners
Ensure building operations run smoothly and safely
Manage OPEX budget and drive NOI
Contribute to asset business planning and reporting
Identify ancillary income opportunities
Ensure full regulatory compliance (H&S, COSHH, housing legislation)
Handle insurance claims, litigation, and risk mitigation