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Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership.
Job Responsibility:
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation
Verifies implementation of service strategy and initiatives
Holds property leadership team accountable for strategy execution
Verifies that sales engines are leveraged and initiates independent and proactive sales activities
Builds owner loyalty through proactive communication
Builds strong relationships with local officials, businesses, and customers
Stays current with industry trends and monitors strengths and weakness of competition
Develops business plans
Executes business plans
Works closely with Sales and Marketing team to develop revenue generating strategies
Creates a cohesive and high-performance Executive Committee
Reviews business related data
Verifies that all employees are treated fairly
Works with Revenue Management team to develop effective pricing strategies
Builds strong rapport with property owners
Interacts with guests and other customers on a frequent basis
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards
Requirements:
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
General Manager experience in limited or full-service property
Ability and willingness to work flexible hours including weekends, holidays and late nights
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance