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As a General Manager, you will manage the operations of an assigned restaurant and be responsible for achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. In addition, you will directly supervise all employees (including subordinate managers) in assigned restaurant. You will be accountable for all aspects of restaurant operations and administration, ensuring execution of all tasks and systems to guarantee maximum guest satisfaction and a quality work environment.
Job Responsibility:
Responsible for achieving plan profit levels while ensuring maximum guest satisfaction
Plans and analyzes restaurant unit manpower, ensuring sufficient development and training of all employees, including subordinate managers
Responsible for all aspects of employment and restaurant staffing including recruitment (interviewing and selecting), training, and conducting new hire orientation
Responsible for conducting annual performance reviews with all restaurant employees, as well as recommending merit increases and preparing employee performance documentation
Attends University of Perkins and successfully completes all coursework
Achieves and maintains ServSafe certification
Performs and is able to assist in all functions for all positions in the restaurant
Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications
Ensures managers and all team members are monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness
Ensures restaurant compliance to productivity and service standards by scheduling and staffing a sufficient number of well-trained and productive employees
Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements
Ensures inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application
Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction
Accountable for accurate financial data to include: payroll, cash and receipts, productivity food costs, security of funds, and operating expenses
prepares and reviews financial reports
Attends scheduled regional meetings
makes presentations to peers and management as requested
Requirements:
Two years previous experience in a management role
preferably in the food service industry
High school diploma
some college or degree preferred
Must be able to communicate clearly with guests and vendors in person and by telephone
Must be able to operate the cash register
Must be able to coordinate multiple tasks simultaneously
Extensive standing without breaks
Exposure to heat, steam, smoke, cold and odors
Bending, reaching, walking
Must be able to reach heights of approximately 6 feet and depths of 2.5 to 3 feet
Must have high level of mobility/flexibility in space provided
Must be able to fit through openings 30" wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Must be able to carry trays of food products weighing 20 pounds for distances up to 30 feet
Must be able to lift up to 50 pounds
What we offer:
Educational Assistance with DeVry University with complimentary laptop
Immediate Family Members are also eligible
Comprehensive Health Benefits including Medical, Dental, Vision, and more
401(k) retirement savings with company match
Flexible Schedule
All you can eat pancakes + meal discounts
Employee Discount Program
Development Pathway: Step by step process to grow your career
3 College Credits hours for completing manager training
Work Today, Get Paid Today partnership with DailyPay
Discounted Tuition
Waived Application Fee
Deferred Tuition
Complimentary LapTop & More
Health Benefits: Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance