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As the leader of the Renaissance Montréal hotel, you embody the vision and ambition of the property. You oversee the overall management of the hotel, placing revenue growth, the brand’s lifestyle positioning, and excellence in guest experience at the heart of your priorities. A true entrepreneur, you skillfully lead commercial, marketing, and operational strategies to maximize profitability and enhance the hotel’s reputation. Through your leadership, you orchestrate operations with rigor and creativity while inspiring and mobilizing your teams to deliver a distinctive experience.
Job Responsibility
Ensuring operational excellence across all departments
Maintaining a strong presence on the floor and conducting regular hotel inspections
Monitoring quality trends and implementing concrete improvement actions
Upholding Marriott and Urgo Hotels Canada standards
Overseeing audits, including food audits
Optimizing staff scheduling while balancing financial objectives and guest experience
Developing and ensuring the execution of sales strategies
Leading daily revenue management strategies
Engaging teams around sales objectives and opportunities
Planning and managing operating and capital budgets
Clearly communicating financial objectives to teams
Ensuring sound cash-flow management
Recruiting, developing, and inspiring talent
Supporting managers in their professional growth
Implementing effective communication practices
Fostering a culture of collaboration, engagement, and service excellence
Managing agreements and relationships with partners
Contributing to the hotel’s visibility and reputation within the community
Requirements
Proven experience in the hospitality industry, ideally within recognized hotel chains
Minimum of 3 to 5 years of experience in a leadership role
Motivational and inspiring leader with a strong results-oriented mindset
Excellent communication skills
Bilingual in French and English, both spoken and written
University degree in Administration or Hotel Management
Strong proficiency in hotel systems and operational tools