General Manager Job at Casino Careersv (Laughlin)

Job Description

Responsible for the overall operations of, and accountable for, the performance of all revenue producing departments, non-revenue departments and the associated support departments comprising the hotel and casino operations. Also responsible for the direct management, overall development, coordination and management of staff to obtain optimum profits, efficiencies and economy of operations. In addition, this position is responsible for the communication of all substantial business issues to the Avi Casino Enterprise, Inc. Board of Directors and the President.

Job Responsibility

Develop a team of highly qualified well trained and service-oriented staff
Oversees day-to-day operations of the hotel and casino operations
Coordinates the functions of resort operations through appropriate departmentalization and delegation of duties
Oversee, develop, mentor and coach directors and managers
Review financial statements and management reports to administer budgets in attainment of profit objectives
Protect assets within hotel and casino property
Works with and reports to the Avi Casino Enterprise, Inc. Board of Directors and the President to fulfill the employment goals of the Fort Mojave Indian Tribe
Determines and implements company policies within the parameters established by the Avi Casino Enterprise, Inc. Board of Directors and the President
Plans, directs and coordinates activities in the area of management policy, internal control reviews and records management, financial management, personnel management and administrative services
Supervises and directs AGM, Directors and Department Heads in the performance of their duties
Has shared authority with the President to authorize capital expense request for the hotel and casino approved in the annual budget
Works closely with the President to oversee the structure and succession of our Tribal Training Program to include monitoring and mentoring of Trainees and Department Directors
Has full authority to hire, terminate, suspend or discipline personnel
Establishes and approves wage and payroll scales for all departments
Analyzes gaming and hotel records to recommend ways to increase revenues and reduce costs
Conducts scheduled meetings for management staff to ascertain the communication and review of activities in each department
Directs and reviews marketing objectives for maintaining equitable customer traffic flows and promoting special events
Approves marketing strategies and promotional programs
Authorizes customer comp limits and policies
Stays abreast of current gaming laws (State and Federal) to ensure compliance in accordance with gaming regulation, rules and procedures
Responsible to plan and evaluate the addition of new services and amenities
Ensures compliance with the Tribal-State Compact and the Nevada Minimum Internal Control Standards
Promotes superior customer relations
Maintains effective and positive relationships and activities internally and externally with employees, customers, local, state and government officials
Responsible for maintaining a positive work environment with high team member moral
Identifies and recommends potential successors for all key resort operations, management and technical positions
Evaluates and analyzes activity reports and financial statements
Evaluates performance of directors and team members
Review and approves all contractual obligations of the hotel and casino
Scrutinizes and approves all check requests over $500.00
Verifies and approves all hotel and casino credit and check cashing requests
Represents the hotel and casino in relations with the public, the press, local and State law enforcement and the State Gaming Commission and Gaming Control Board when requested
Provides the Avi Casino Board of Directors with appropriate and timely reports of the hotel and casino activities
Responsible for the management of the Mojave Crossing Event Center
Provide outstanding customer service in a timely manner to both guests and fellow team members
Performs other duties as assigned

Requirements

Five (5) years of progressive hotel and casino operations experience as a General Manager and a four-year college degree in Hospitality, Business Administration, Marketing, or related field is preferred OR the equivalent level of training and experience
Three (3) years of progressive hotel and casino operations experience required as an Assistant General Manager AND a four year college degree in Hospitality, Business Administration, Marketing, or related field is required
Must be able to qualify for a key employee license from the State of Nevada Gaming Commission and Gaming Control Board
Knowledge of hospitality and gaming operations, including but not limited to slots, tables, bingo, keno, poker, hotel, food and beverage, hospitality, facilities repairs and maintenance
Must be able to read, understand, analyze and interpret financial statements in order to more completely control and direct the casino and hotel enterprise
Thorough understanding of the marketing process as it relates to the hotel and casino industry
Knowledgeable in the various hospitality and gaming software packages and their capabilities, such as SDS, CMS, LMS and various point of sale programs
Thorough knowledge of gaming regulations of the State of Nevada and the Nevada MICS as they relate to all gaming areas
Thorough understanding of Title 31 of the Bank Secrecy Act as it relates to both gaming and non-gaming operations
Strong administrative, organizational and communication skills, sensitivity to Native American culture
Knowledge of computer software as it relates to customer databases and gaming spreadsheets
Knowledgeable in business law, contract law, labor law, insurance contracts and property and liability coverage requirements, and health and welfare coverages
Obtain and maintain all work cards as required by the company
Verify right to work in the United States

What we offer

Generous paid time off policy
401k and 401k match
PPO Health benefits with large network of doctors

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