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We’re seeking an experienced, visionary, and hands-on General Manager to lead the opening and day-to-day operations of our soon to open Le Meridien San Diego Pinnacle Hotel in downtown San Diego. This is a rare opportunity to be part of hotel from the ground up—shaping the guest experience, building an exceptional team, and bringing a new hospitality destination to life. As the General Manager, you’ll oversee all aspects of hotel operations—from front desk and housekeeping to food & beverage and guest services. You’ll serve as the face of the property and the key liaison between ownership, staff, and guests. Your leadership will establish the service standards, culture, and operational excellence that define our brand. The hotel features 231 guestrooms, 11,000 sq ft of function space, restaurant, and lounge.
Job Responsibility:
Lead all pre-opening planning, including staffing, training, systems implementation, and SOP development
Oversee all operational departments (front office, housekeeping, F&B, maintenance, etc.)
Hire, onboard, and inspire a high-performing, service-focused team
Ensure a consistently exceptional guest experience that drives satisfaction and loyalty
Manage budgets, forecasting, and financial performance (P&L responsibility)
Maintain strong vendor relationships and ensure compliance with local regulations
Uphold the highest standards of safety, cleanliness, and professionalism
Collaborate with ownership and marketing teams to establish and grow the hotel's presence in the market
Requirements:
Minimum 5 years’ experience working in a senior level hotel management position at a premium branded property (GM/AGM/DOO). Marriott brand experience preferred.
Have direct hotel leadership experience in the San Diego Market.
Strong knowledge of hotel operations, including front office, housekeeping, and F&B
Proven ability to lead and motivate a diverse team
Excellent organizational and communication skills
Track record of delivering exceptional guest experiences and meeting financial targets
Experience opening a hotel or property is highly preferred
Familiarity with PMS and hotel technology systems
Bachelor’s Degree or Diploma in Hospitality or Hotel Management an asset.
Strong knowledge and understanding of the Greater San Diego and Southern California market.
Nice to have:
Marriott brand experience preferred.
Experience opening a hotel or property is highly preferred.
Bachelor’s Degree or Diploma in Hospitality or Hotel Management an asset.