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Goldfish Swim School Logo Goldfish Swim School · IT - Administration

General Manager

United States, Birmingham Employment contract 65000.00 - 80000.00 USD / Year · Job Posted May 28, 2026
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Job Responsibility

  • Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures
  • Manages the team of GSS to ensure high productivity, excellent performance and positive employee satisfaction
  • Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS
  • Interacts with the Deck Supervisors on issues related to class scheduling, student progress, customer service and employee performance and training
  • Provides sales and marketing training to all qualified sales staff
  • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved
  • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained
  • Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions
  • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment
  • Initiates and oversees workplace employee activities ("Fun" Department) with the goal of achieving improved employee satisfaction
  • Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP
  • Maintains current certifications and stays up-to-date professionally on the aquatics and management field
  • Schedules staff and manages payroll
  • Fulfills other duties and responsibilities as assigned by the Employer

Requirements

  • High school diploma or GED required
  • Bachelor's degree in business administration, communications or equivalent is desired
  • Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred
  • Three to five years management experience is preferred
  • Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications required
  • Lifeguard Instructor certification is highly encouraged

What we offer

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
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