General Manager Job at Goldfish Swim School (Birmingham)

Job Responsibility

Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures
Manages the team of GSS to ensure high productivity, excellent performance and positive employee satisfaction
Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS
Interacts with the Deck Supervisors on issues related to class scheduling, student progress, customer service and employee performance and training
Provides sales and marketing training to all qualified sales staff
Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved
Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained
Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment
Initiates and oversees workplace employee activities ("Fun" Department) with the goal of achieving improved employee satisfaction
Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP
Maintains current certifications and stays up-to-date professionally on the aquatics and management field
Schedules staff and manages payroll
Fulfills other duties and responsibilities as assigned by the Employer

Requirements

High school diploma or GED required
Bachelor's degree in business administration, communications or equivalent is desired
Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred
Three to five years management experience is preferred
Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications required
Lifeguard Instructor certification is highly encouraged

What we offer

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

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