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General Manager

United States, Richmond · Job Posted February 20, 2026
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Job Description

Responsible for overall management, promotion, and operation of the facility, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and related operations by performing the following duties personally or through subordinates.

Job Responsibility

  • Maintains active contact with the Client/Contract Administrator
  • Monitors Legends Global compliance with all provisions of the services contract
  • Aggressively promotes the use of the facility to maximize its utilization
  • Negotiates lease agreements
  • Negotiates contracts and agreements with event organizers, hosts, managers, and agents
  • Establishes and maintains effective working relationships with the Client/Contract Administrator, boards, tenants, government departments and agencies, entertainment industry, community, and civic organizations
  • Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives
  • Develops and implements facility goals
  • Prepares and maintains required and necessary reports/records
  • Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility
  • Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue
  • Conducts marketing, budgeting, and weekly staff meetings
  • Directs the development and administers the execution of operating and marketing financial plans and documents
  • Provides for control of day-to-day operations
  • Provides final approval of all contracts and agreements with suppliers, promoters, and tenants
  • Provides or coordinates for timely and effective response to directives and requests
  • Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans
  • Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations
  • Evaluates facility practices and recommends improvements
  • Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff
  • Establishes and maintains effective working relationships with the tenants, employees, union representatives and the public
  • Carries out supervisory responsibilities

Requirements

  • Proven track record of managing and leading large scale facility operations with a diverse workforce
  • Significant experience in contract negotiations, supervising personnel, booking, promoting, and supervising live entertainment productions, business law, purchasing procedures, plus labor relations and union contracts (if applicable)
  • Ability to prioritize multiple projects and meet strict deadlines
  • Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed
  • Some travel required
  • A bachelor’s degree (BA/BS) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience
  • Experienced with event production, including show advance, event estimates, local union supervision and financial settlement
  • A well-established leader and professional with a minimum of 5-7 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium

What we offer

Generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

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