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As a General Manager, you will manage the operations of an assigned restaurant and be responsible for achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. In addition, you will directly supervise all employees (including subordinate managers) in assigned restaurant. You will be accountable for all aspects of restaurant operations and administration, ensuring execution of all tasks and systems to guarantee maximum guest satisfaction and a quality work environment.
Job Responsibility:
Manage the operations of an assigned restaurant
Achieve planned sales and profit levels for the restaurant
Implement, manage, and enforce company policies, procedures, programs, and performance standards
Directly supervise all employees (including subordinate managers) in assigned restaurant
Accountable for all aspects of restaurant operations and administration
Ensure execution of all tasks and systems to guarantee maximum guest satisfaction and a quality work environment
Achieve plan profit levels while ensuring maximum guest satisfaction
Plan and analyze restaurant unit manpower, ensuring sufficient development and training of all employees, including subordinate managers
Responsible for all aspects of employment and restaurant staffing including recruitment (interviewing and selecting), training, and conducting new hire orientation
Conduct annual performance reviews with all restaurant employees, as well as recommending merit increases and preparing employee performance documentation
Attend University of Perkins and successfully complete all coursework
Achieve and maintain ServSafe certification
Perform and be able to assist in all functions for all positions in the restaurant
Ensure that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications
Ensure managers and all team members are monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness
Ensure restaurant compliance to productivity and service standards by scheduling and staffing a sufficient number of well-trained and productive employees
Ensure proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements
Ensure inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application
Anticipate, identify and correct system breakdowns to achieve guest satisfaction
Accountable for accurate financial data to include: payroll, cash and receipts, productivity food costs, security of funds, and operating expenses
prepare and review financial reports
Attend scheduled regional meetings
make presentations to peers and management as requested
Requirements:
Two years previous experience in a management role
preferably in the food service industry
High school diploma
some college or degree preferred
Must be able to communicate clearly with guests and vendors in person and by telephone
Must be able to operate the cash register
Must be able to coordinate multiple tasks simultaneously
Extensive standing without breaks
Exposure to heat, steam, smoke, cold and odors
Bending, reaching, walking
Must be able to reach heights of approximately 6 feet and depths of 2.5 to 3 feet
Must have high level of mobility/flexibility in space provided
Must be able to fit through openings 30" wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Must be able to carry trays of food products weighing 20 pounds for distances up to 30 feet
Must be able to lift up to 50 pounds
What we offer:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Educational Assistance with DeVry University with complimentary laptop
Immediate Family Members are also eligible
Comprehensive Health Benefits including Medical, Dental, Vision, and more
Flexible Schedule
All you can eat pancakes + meal discounts
Employee Discount Program
Development Pathway: Step by step process to grow your career
3 College Credits hours for completing manager training
Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance