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We’re looking for a General Manager to join the team within our Corby Distribution Centre leading the Operations Managers to ensure efficient day to day management of the Distribution Centre, ensuring all the process and procedures are carried out in line with agreed budgetary and service goals. Reporting to the Director of Logistics, the General Manager will be responsible for delivering key strategic initiatives and will be ultimately responsible for ensuring that the expectations of our customers, operational plans and health and safety requirements are delivered. This is a great opportunity for a highly credible and experienced logistics leader to have a significant impact on the performance of Logistics and Supply Chain and contribute to the continued success and growth of Matalan.
Job Responsibility:
Take a strategic approach to the operation, continuously seek improved ways of working and actively encourage beneficial change
Drive and increase employee engagement and inclusive culture, working closely with the wider logistics team
Working closely with all departments within the Logistics team to align with industry best practices and unified operational working
Drive performance through analysis of KPI’s to achieve all targets
Implement any new key business initiatives
Promote productivity, accuracy, throughput, stock turnaround and quality targets, ensuring that they are communicated, understood and achieved
Accurately plan and manage labour costs to agreed standards ensuring effectiveness and efficiency
Scrutinise and manage the operational budget to deliver financial targets and identify opportunities to deliver financial gains
Drive a service culture through coaching the team and sharing best practice
Oversee and challenge on shelf availability and picking accuracy in order to better service customers, both internal and external
Ensure that Managers are working within HR guidelines, ensuring all Companies HR procedures and standards are consistently and fairly applied
Lead monthly reviews with Operations Managers and Business Partners
Ensure the successful achievement of positive audit scores
Think and plan in terms of months and years to ensure that the operation has appropriate plans in place to deal with peak periods
Manage Health and Safety, working proactively to ensure continuous improvement of all H&S practices ensuring appropriate structure and governance is in place
Constantly drive continuous improvement in all warehouse operations
Requirements:
Proven experience operating and delivering successfully in a similar medium to large-scale warehousing role within a fashion and/or homeware retailer
Commercial awareness with well-developed budgetary management abilities
People engagement skills with a proven record in colleague inclusivity
Proven track record of delivering projects
Strong leadership and organisational skills
Excellent communication skills, both written and verbal
Strong negotiating and influencing skills
Driven and self-motivated
What we offer:
20% staff discount, which increases with length of service
Thrive Recognition Scheme
Wellbeing support provided by the Retail Trust
Life Assurance
Retail Rewards platform offering discounts for other retailers