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Delaware North Parks and Resorts is hiring a full-time General Manager to join our team at the Kennedy Space Center in Merritt Island, Florida. As a General Manager, you will be responsible for maintaining and enhancing the market position of Kennedy Space Center as a premier operation for Delaware North in a cost-effective and profitable manner.
Job Responsibility:
Build and strengthen the client relationship with NASA, driving a shared vision to position Kennedy Space Center as Florida’s top attraction
Direct and oversee departmental operations to ensure efficiency, profitability, and exceptional quality and service standards
Establish and enforce procedures for safety, compliance, employee and guest relations, internal controls, and asset security
Lead and mentor department leaders in a complex union environment, fostering employee engagement, development, and a positive culture
Monitor financial performance, control expenses, and implement strategies to improve operational efficiency and long-term profitability
Requirements:
Bachelor’s degree in business administration or related field preferred
Minimum of 10 years of management experience at a senior level required, preferably in recreation, attractions, lodging, or retail
Ability to pass NASA security clearance
Prior experience with federal contracts is highly preferred
Sound business judgment and determination
Proficient in Microsoft Office Suite
Nice to have:
Prior experience with federal contracts is highly preferred
What we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Discounted meals
Wellness rewards programs
4-week on-the-job training program
Up to 12 complimentary tickets with 4 parking passes per year to share
5 visits per year with up to 3 guests for visits at discounted rates to other popular Florida attractions