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Banyan Leeds are looking for a dynamic and inspirational General Manager to lead our amazing team in this exciting venue in the heart of Leeds! Banyan is a stylish and vibrant cocktail bar and kitchen. We are the natural meeting place, whatever the occasion or celebration, our guests know they will have a great time at Banyan. We’re all about bringing together the very best dishes and drinks for our guests to enjoy and celebrating the diversity of cuisines all over the globe, whilst striking the perfect balance between atmosphere and energy. We specialise in sharing, and love bringing people together.
Job Responsibility:
Lead, motivate and develop a team that focuses on the needs of the guest
Oversee daily operations, recruitment, and overall site performance
Handle guest feedback professionally and proactively
Follow all health and safety guidelines and adhere to company policies to ensure a safe working environment
Drive sales through promotions, events, and memorable guest experiences
Maintain high standards of service, food and drink quality, cleanliness and compliance
Oversee induction and training processes in your site
Requirements:
Proven people management and hospitality experience
Experience leading a team in a venue of high volume
Ability to understand guest’s needs
Desire to deliver and exceed guest expectations
Ability to lead and coach a team
Good organisation and communication skills
Ability to adapt depending on the level of trade
Desire to learn, adapt and improve performance through feedback and self-development
Ability to communicate effectively with all departments
Excellent financial acumen
What we offer:
Tronc
A generous bonus structure
Team discount for you and up to 3 friends at all of our 3 brands – Manahatta, Banyan and Box – in any of our locations
Invitation to company events
Frequent team card top ups
Access to 40% of earned salary before pay day
Free and confidential wellbeing support 24/7
A weekly allowance for each team to spend on food and drink
Team-based incentives, rewards and recognition
Individual recognition including Employee of the Quarter rewards