General Manager

• Lead daily front-of-house operations across two services, maintaining the quality and culture of the room
• Work directly with Chefs Williams and Sodi to refine, codify, and enforce operational and service standards
• Build, develop, and retain a floor team capable of delivering the Via Carota standard at volume
• Oversee all FOH hiring, training, onboarding, and performance management
• Hold and develop the staff knowledge and training assessment program
• Manage scheduling, labor, and FOH purchasing
• Oversee reservations, floor management, and guest experience across indoor and outdoor service
• Coordinate closely with the kitchen on service pace, communication, and daily operations
• Support the development of operational infrastructure for additional group locations

• 5+ years of senior management experience at a respected New York City restaurant — fine dining, serious casual, or equivalent caliber
• Deep, genuine knowledge of Italian cuisine, wine, and hospitality culture — this is essential, not preferred
• Experience working within a founder-operated restaurant
• you understand the dynamic and have navigated it well
• A natural floor presence — guests and staff trust you, and you know the difference between presence and performance
• The judgment to act independently and the discipline to keep the founders informed
• Strong organizational and communication skills across a diverse team
• Flexible schedule including evenings, weekends, and holidays
• Fluency in English

working knowledge of Italian

health insurance