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We are seeking an inspiring and driven General Manager at ilili NoMad. This role is central to shaping both team culture and guest experience. The GM will oversee all aspects of operations—from sales performance and cost management to staff development and service excellence. The ideal candidate is a charismatic leader with a deep passion for hospitality, strong wine knowledge, and a refined yet entrepreneurial approach to restaurant management. We’re looking for someone who thrives on building high-performing teams, creating memorable guest moments, and driving success through integrity, creativity, and care.
Job Responsibility:
Monitor and adapt processes for efficiency
Propose new menu items and cocktails based on trends and feedback
Collaborate with management to implement suggestions
Ensure food and beverage quality, control inventories, and oversee FOH staff
Optimize costs, suggest promotions, and train staff on upselling techniques
Enforce health and labor regulations
Ensure menus and lists are accurate in the POS system
Monitor daily restaurant performance and ensure timely submission of reports
Train and mentor staff on product knowledge and hospitality
Ensure new hires complete training checklists
Communicate issues to the Executive team and ensure operational tasks are completed
Assist dining room staff during service and address guest issues promptly
Create and manage staff schedules within labor budgets
Assess staff performance, address shortcomings, and recognize achievements
Work with managers to uphold service standards
Communicate terminations, disciplinary actions, and HR concerns
Attend necessary meetings scheduled by the Director of Operations or ownership
Respond to guest requests and complaints professionally, manage company emails
Enhance productivity and communication, maintain safety and security
Oversee P&L to maximize financial performance and profit
Requirements:
Two to five years of restaurant management experience in a high-volume full-service concept
Bachelor's degree (B.A.) from a four-year college or university
one to two years of restaurant management experience and/or training
or equivalent combination of education and experience
Proven track record of dependability and a passion for hospitality
Nice to have:
Bachelor's degree (B.A.) from a four-year college or university