General Manager Job at IAG GBS (Sarasota)

Job Description

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

Job Responsibility

Responsible for everything that happens during your shift
All cost controls
Inventory control
Cash control
Customer relations
Must set the example
Must follow ALL policy and procedures 100% of the time and expect the same from your crew
Staffing
Paperwork
Food management
Work to a Schedule
Perfect Image and adherence to standards
Great Customer Service
Attendance & punctuality
Store cleanliness
Marketing
Profitability
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
Deliver product by car and then to door of customer
Deliver flyers and door hangers

Requirements

Ability to direct activities
Ability to perform repetitive tasks
Ability to work alone and with others
Ability to work under stress
Ability to meet strict quality control standards
Ability to deal with people
Ability to analyze and compile data
Ability to make judgements and decisions
Ability to add, subtract, multiply, and divide accurately and quickly
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Navigational skills to read a map, locate addresses within designated delivery area
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Valid driver's license with safe driving record meeting company standards
Access to insured vehicle which can be used for delivery

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