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General Manager

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KidStrong Henderson

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Location:
United States , Henderson

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Category:
Education

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Contract Type:
Not provided

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Salary:

60000.00 - 80000.00 USD / Year
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Job Description:

KidStrong General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.

Job Responsibility:

  • Foster a culture of learning and development for coaches and families
  • Understand the center’s key KPIs and financials to make informed business decisions
  • Build and maintain relationships with KidStrong families
  • Oversee center-level initiatives (center maintenance, training, brand consistency)
  • Daily, Weekly, and Monthly cleaning and maintenance of the center
  • Manage center-level employee issues and documentation
  • Set and communicate coach schedules
  • Schedule, promote, and sell KidStrong events (camps, parties)
  • Maintain flawless lead management in the Center’s CRM tool
  • Responsible for sales and delegating responsibilities to staff
  • Finalize sales and bookings from online self-sign-up
  • Source and attend local events to increase brand awareness
  • Foster a coaching culture
  • Continuously assess and document Coaches
  • Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates
  • Lead coaching candidates through the training process
  • Manage ongoing professional development of staff through LearnUpon
  • Lead Center level staff meetings
  • Communicate professionally with co-workers in Slack and Email
  • Attend weekly leadership meetings
  • Coach students by delivering curriculum for Brain, Physical, and Character development
  • Create positive interactions with students and families
  • Demonstrate and manage the implementation of programming and curriculum
  • Use the KS Coaches App to record data
  • Lead monthly center staff meetings

Requirements:

  • An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old
  • Achieve Coach Certification through the HQ Training and Certification team
  • Complete training through LearnUpon as required by the HQ Training and Certification team
  • Comfortable speaking to parents/guardians regarding a variety of topics
  • Previous experience in management is required
  • Practical work experience with Google and Microsoft platforms
  • Intermediate knowledge of physiology, exercise techniques, and body mechanics
  • CPR certified

Nice to have:

  • Prior experience as a pediatric OT/PT is a plus
  • Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred
What we offer:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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