General Manager Jobs

General Manager

KellyDeli

Location:
Spain, Madrid

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Interim General Manager role for TukTuk, a pan-Asian street food brand with 6 restaurants in Spain. The role is accountable for high-level deliverables, leading a team, and ensuring operational excellence across all sites.

Job Responsibility:

Accountable for high-level deliverables such as
sales, profit, annual budgeting process, quality and food safety, customer NPS, marketing, operational excellence, and legal & labour compliance
Lead, manage and develop a team of highly talented individuals to deliver standards and results and ensure operational excellence across all sites
Initiate, endorse and develop innovative projects and new concepts
Creates a highly engaging customer experience through their on-line and in store presence
Delivers projects on time according to business plans and budgets
Analyse business results against agreed metrics and report against these in updates with the board
Oversees operations cost lines, ensuring every euro is optimised
Monitor and take action on various elements of the profit and loss account ensuring the business is run in a responsible and sustainable way
Ensures the business operates in an ethical way with Safe Legal and is compliant with legislation
Creates service experiences for customers that represent the brand concept and values
Oversees the pipeline of highly innovative new product development that is based on insight into consumer trends

Requirements:

Experience in a similar position within a fast casual dining business environment
Understanding of brand management, driving growth and partnership management
Significant people management experience
Expert in delivering operational excellence and standards
Experience in managing & controlling a P&L & financials
Experience of the HR “basics” – recruitment, disciplinaries, grievances, absence management, etc, enough to deal with a team in full autonomy
Fluent in Spanish & English

Nice to have:

Someone who has an entrepreneurial mindset
Background in food restaurant concepts (franchised, QSR FCMG)

Additional Information:

Job Posted:
December 09, 2025

Work Type:

On-site work

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