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General Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Albany Troy/Waterfront

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

80000.00 USD / Year
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Job Description:

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.

Job Responsibility:

  • Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures
  • Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported
  • Monitor customer service by speaking with guests, reviewing written guest satisfaction surveys and observing associates
  • Actively promote the hotel and company in the community
  • Assist with the development of sales strategies and action plans
  • Develop and maintain positive business relationships with all guests, vendors and other external partners
  • Represent company at various community organization meetings to promote hotels
  • Conduct regular physical inspections to ensure all standards of excellence are being met
  • Answer inquiries pertaining to hotel policies and services
  • Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations
  • Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals
  • Facilitate and maintain on-going communication and collaboration with all associates
  • Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions
  • Maintain up to date records and files
  • Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service
  • Ensure the cleanliness of all areas of the hotel

Requirements:

  • 3 to 5 years’ experience in the guest services, front desk, housekeeping, management operations, or related professional area
  • Bachelor’s degree (B. A.) or equivalent from four-year college or university
  • or equivalent combination of education and experience
  • Solid organizational, time-management and prioritization skills
  • Exceptional customer service skills
What we offer:
  • Comprehensive benefit packages for full-time positions
  • Hotel room discounts at our locations around the globe
  • Discounts on food and beverages
  • Professional development and advancement opportunities
  • Bonus potential

Additional Information:

Job Posted:
April 22, 2026

Expiration:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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