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This individual will be responsible for the overall management, promotion, and operation of both the Coliseo de Puerto Rico and the Puerto Rico Convention Center. Oversight will include all facets of venue operations such as booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and guest services. The role requires a strategic and collaborative leader who can drive business growth, enhance client, and guest experiences, and ensure operational excellence across both high-profile venues, while aligning with Legends | ASM Global’s standards and the broader goals of Puerto Rico’s tourism and entertainment sectors.
Job Responsibility:
Provides for control of the day-to-day operations, assuring the coordination of plans, programs, and events
Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents
Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facilities
Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives
Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy, and good business practice
Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facilities
Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue
Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc.
Maintains compliance with local, territorial, and federal regulations, including labor laws, permitting, safety, and accessibility standards specific to Puerto Rico
Ensures effective communication and community engagement in both Spanish and English to foster positive relationships with local stakeholders, vendors, and guests
Requirements:
Bachelor’s degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience
Minimum of 7-10 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium
Must be able to perform effectively under significant pressure
Strong understanding of local, regional, and federal regulations applicable to Puerto Rico
Business acumen with a client/customer service focus
Demonstrated ability to build and maintain relationships with government entities, community organizations, clients, and internal teams
Excellent problem-solving, communication, and organizational skills
Fluency in both Spanish and English is required
What we offer:
Medical, dental, vision, life and disability insurance, paid vacation, and 401k plan