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General Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China, Yinchuan

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The General Manager functions as the primary strategic business leader of a full-service property and is responsible for the overall management and performance of a designated cluster of properties. Duties include guest satisfaction, human resources, financial performance, sales and revenue generation, and implementation of brand strategy.

Job Responsibility:

  • Sets goals and expectations for direct reports using the performance review process
  • identifies leadership management on the property
  • inspires and motivates team to achieve operational excellence
  • creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results
  • develops deployment strategies to market property in order to continue to grow market share
  • supports the sales strategy by encouraging leadership team to develop effective revenue management strategies
  • ensures focus is on proactive selling as well as reactive selling
  • reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position
  • assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner
  • manages an effective balance between the owner's interests and the company’s interests
  • identifies key drivers of business success and keeping the team focused on the critical few to achieve results
  • champions change in order to ensure property is profitable
  • supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance
  • ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year
  • holds staff accountable for successful performance
  • communicates a clear and consistent message regarding property goals to produce desired results
  • fosters employee commitment to providing excellent service
  • conducts annual performance appraisals with direct reports according to Standard Operating Procedures
  • hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation
  • creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities

Requirements:

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, or related professional area
  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, or related professional area
What we offer:
  • equal opportunity employer
  • access to opportunity
  • training
  • development
  • recognition
  • focus on holistic well-being

Additional Information:

Job Posted:
July 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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