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We currently have an opportunity for a well-rounded and seasoned General Manager to join our Four Seasons Hotel Luxor opening team in Egypt! Reporting into the Regional Vice President, you will take the lead in project managing the opening of this incredible property. You will also be an active team player in strengthening our Four Seasons Egypt collection; creative in identifying opportunities to maximize development and shared synergy opportunities within the collection. Our General Manager will lead the operational team in delivering consistently high service levels; ensuring our many return guests are warmly welcomed and looked after. You will be responsible for the successful guest service delivery for the hotel and will be an active part of the local community. You will provide leadership and management for all hotel personnel, establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business and take responsibility for the health, safety and welfare of our hotel guests and employees.
Job Responsibility:
Take the lead in project managing the opening of the property
Be an active team player in strengthening the Four Seasons Egypt collection
Identify opportunities to maximize development and shared synergy opportunities within the collection
Lead the operational team in delivering consistently high service levels
Ensure return guests are warmly welcomed and looked after
Be responsible for the successful guest service delivery for the hotel
Be an active part of the local community
Provide leadership and management for all hotel personnel
Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business
Take responsibility for the health, safety and welfare of hotel guests and employees
Position the hotel with an innovative and forward-thinking approach to the overall product and guest experience
Thoughtfully incorporate local heritage and culture into the overall guest experience
Create an environment where great people thrive, enabling them to deliver exceptional experiences
Requirements:
Seasoned luxury hospitality leader with proven General Management experience
Hotel opening experience
Ability to manage a highly seasonal operation
Experience in an urban resort or leisure destination highly valued
Dynamic and hands-on operational leader
Strong passion for people development
Entrepreneurial spirit
Natural brand and guest ambassador
Confidence to challenge the norm and think creatively
Strategic yet highly operational leader
Ability to lead both pre-opening and post-opening budgets
Ability to manage complex projects
Ability to establish strong operating procedures during opening phase
Strong commercial and financial acumen
Solid background in revenue strategy, yield management, and business development
Deep appreciation for luxury product excellence across both Rooms and Food & Beverage
Ability to balance exceptional guest experiences with sound business performance
Highly collaborative relationship builder
Ability to engage effectively with key stakeholders including Ownership, community leaders, travel partners, clients, and local agencies
Ability to partner closely with Ownership on strategic initiatives
Ability to drive business relationships that support long-term growth
Ability to articulate a clear and inspiring vision
Charismatic, nurturing, and inspiring leader
Passion for attracting and retaining local talent
Ability to lead an extensive diverse and seasonal workforce
Cultural Advocate of the Golden Rule
Nice to have:
Experience in an urban resort or leisure destination