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Lead a unique hotel, events and sports destination. This is a hands on role where you'll have real ownership, visible impact and the chance to shape the next stage of our guest experience and commercial performance.
Job Responsibility:
Hotel: Leading the team to deliver a 5-star experience for corporate, leisure and matchday guests
Conference & banqueting: Managing conferences, dinners, celebrations and corporate events from enquiry to execution
Major sporting events: Planning and overseeing hospitality for key fixtures and events at Mill Farm
People & leadership: Recruiting, coaching and motivating your team
Commercial performance: Owning budgets, forecasting and cost control
Guest experience: Being the face of the hotel and events operation
Requirements:
Strong background in hotel or venue management, ideally with conference, events or stadium experience
Proven track record of leading operational teams in a customer facing hospitality environment
Confident in managing budgets, forecasting, rota planning and stock control
A calm, organised approach under pressure, especially on event and match days
A genuine passion for hospitality, service excellence and developing people