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General Manager

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Convene

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Location:
United States , New York

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

95000.00 - 105000.00 USD / Year
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Job Description:

Convene Hospitality group is seeking an experienced and dedicated General Manager to lead operations at our premier Convene 810 Seventh Avenue location. Reporting directly to the Area Director of Operations, the General Manager will have full accountability for the day-to-day success and strategic management of this critical venue.

Job Responsibility:

  • Oversee all aspects of Location/Property Management at Convene 810 Seventh Avenue
  • Ensure alignment with Convene’s vision, mission, values, and core principles
  • Direct, implement, and maintain the Service, AV/Technology, Event Operations, and Culinary philosophy
  • Comply with Convene standards and protocols to deliver premium hospitality experience
  • Effectively communicate via verbal and written correspondence with all level of employees and clients
  • Work dynamically and prioritize departmental functions to meet deadlines
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
  • Oversee and coordinate the setup and execution of all functions with the Service, Production, Technology, Workplace and Culinary departments
  • Coach, mentor and develop all level of employees at your location(s)
  • Maximize efforts towards productivity by identifying problem areas and implementing solutions
  • Responsible for overseeing the Property teams including hiring, staffing, scheduling, training, payroll, and conducting performance reviews
  • Ensure and maintain the cleanliness and physical state of all conference, workplace and/or amenity spaces
  • Attend and run meetings in accordance to Convene meeting cadence
  • Responsible for controlling and maintaining all service equipment
  • Create and maintain positive relationships with building management
  • Work with sales manager and other conference planning manager to ensure accuracy of Salesforce
  • Develop client relationships to ensure a successful event
  • Oversee Production, Technology, and Workplace team and ensure proper planning, upselling, detailing, proper room blocks, and professional communication to clients
  • Build relationships with all local competitors and surrounding businesses
  • Work closely with Sales, Revenue, Finance and Corp Ops on monthly P&L review, monthly forecasting and during annual budget process
  • Responsible for driving impactful financial decisions that positively impact the monthly P&L results
  • Working cross functionally throughout the organization to create and execute strategic planning
  • Confirm that all payroll reports are accurate prior to approval

Requirements:

  • Minimum 3 years’ experience in hospitality, including previous supervisory experience
  • Ability to lead, develop other team members
  • Ability to work effectively with clients
  • Flexible and long hours sometimes required
  • Ability to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Ability to stand, sit, or walk for an extended period of time
What we offer:
  • Day-one health coverage for you and your family
  • 24/7 virtual care
  • Emotional well-being support
  • Fertility & family planning benefits
  • Generous PTO
  • Birthday off
  • Paid parental leave
  • Year-end holiday closure
  • 401K with company match
  • Support for education, courses, and certifications
  • Ongoing career growth opportunities
  • Recognition programs
  • Volunteer and give-back opportunities

Additional Information:

Job Posted:
January 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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