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A high-volume hospitality and event operations organization in Oceanside is seeking a strategic and people-focused General Manager to oversee overall operations, staff leadership, and financial performance. This role is ideal for an experienced leader who can balance customer experience, operational efficiency, and team development. The General Manager will be responsible for driving operational excellence, managing department leaders, and ensuring profitability while maintaining exceptional service standards. This role requires strong leadership presence and decision-making capabilities.
Job Responsibility:
Oversee day-to-day operations across all departments
Lead, coach, and develop management and supervisory staff
Manage budgets, forecasting, and financial performance
Ensure compliance with safety, labor, and operational regulations
Drive customer satisfaction and service excellence initiatives
Monitor KPIs and implement operational improvements
Oversee hiring, scheduling, and workforce planning
Collaborate with ownership and leadership on strategic initiatives
Requirements:
Bachelor’s degree in Business, Hospitality, or related field preferred
5+ years of senior management or general management experience
Strong leadership and decision-making skills
Proven experience managing budgets and operations
Excellent communication and people management abilities
Ability to work flexible schedules, including evenings and weekends