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Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both The Ritz-Carlton and property ownership.
Job Responsibility:
Primary strategic business leader of the property with responsibility for all aspects of operation
Implement The Ritz-Carlton brand service strategy and brand initiatives
Hold property leadership team accountable for strategy execution
Guide professional development of leadership team
Leverage sales engines and initiate independent sales activities
Build owner loyalty through proactive communication
Build strong relationships with local officials, businesses, and customers
Represent The Ritz-Carlton in all leadership actions
Requirements:
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years' experience in management operations, sales and marketing, finance and accounting, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years' experience in management operations, sales and marketing, finance and accounting, or related professional area
10 or more years' experience in a senior management position of a Four Star/Four Diamond hotel minimally
Ability and willingness to work flexible hours including weekends, holidays and late nights
Property industry work experience demonstrating progressive career growth and pattern of exceptional performance
Nice to have:
10 or more years' experience in a senior management position of a Four Star/Four Diamond hotel
Property industry work experience demonstrating progressive career growth and pattern of exceptional performance
What we offer:
Chance to be proud of the work you do and who you work with