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Job Description:

The General Manager’s mission is to drive sustainable, profitable growth for the client and lead day-to-day operations across the organization. Reporting directly to the CEO, the GM will act as the right hand to the founder and oversee a remote team of 20+ professionals across marketing, sales, product, engineering, IT operations, finance, and HR. The role will have four direct reports (team leads). The GM will help define standards, implement operational systems, track key metrics, ensure accountability, protect the company culture, and support expansion of the client's B2B product direction.

Job Responsibility:

Drive sustainable, profitable growth for the client and lead day-to-day operations across the organization
Full P&L accountability
Cross-functional team leadership
Delivery of strategic goals
Continuous improvement of operational efficiency, revenue generation, and customer acquisition
Diagnose core business challenges, identify opportunities, and propose improvements
Lead strategic initiatives aimed at unlocking growth and improving performance
Assume full P&L responsibility within 3–6 months
Drive sustainable profitability and manage financial performance
Lead and develop a distributed team of 20+ across multiple departments
Build high-performing structures across marketing, sales, product, tech, operations, finance, and HR
Oversee recurring revenue performance and subscription lifecycle optimization
Improve core SaaS metrics (MRR, CAC, LTV, Churn)
Maintain strong company culture and alignment
Implement dashboards, scorecards, and KPIs to ensure transparency and performance tracking

Requirements:

Proven experience growing a small SaaS company (under 50 people)
Leadership experience in companies with ARR $2M–$10M
4+ years in B2B SaaS (required as the client grows their B2B offering)
Background in technical, product, engineering, or operational roles
4+ years of P&L ownership
Experience managing distributed, multicultural teams
3+ years of remote leadership
Strong foundation in sales & marketing (3+ years)
Familiarity with subscription funnels and SaaS metrics
Experience working closely with founders or acting as a “second-in-command”
Fluent English (written & spoken)

Nice to have:

Experience managing teams in Eastern Europe / Balkans is a plus

What we offer:

100% Remote Work – Work from anywhere
Professional Growth – Exposure to all aspects of a growing SaaS business
Mentorship – Direct coaching and close collaboration with the CEO
Impact – Opportunity to shape the future of the company, brand, and B2B strategy
Supportive Environment – People-centered culture
Performance Bonus – Transparent bonus structure aligned with profitability
Unlimited Vacation – Flexible time off
Emergency Fund – Interest-free support option during hard times

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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General Manager