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Schulson Collective attracts restaurant goers from all walks of life, encompassing multiple different cuisines & dining experiences throughout its concepts. Across Center City Philadelphia, our restaurants offer cuisines ranging from Contemporary American & Pan-Asian to Japanese, Oyster Bar, Italian & more. We welcome you to apply to become part of a growing restaurant group & assist in providing top-of-the-line culinary experiences across Philadelphia.
Job Responsibility:
Oversee the day-to-day operations of the restaurant, ensuring all services are delivered efficiently and effectively
Manage the dining experience to meet the highest standards of quality, cleanliness, and service
Ensure that the restaurant complies with health and safety regulations and food safety standards
Hire, train, and manage staff, including front-of-house (servers, hosts, bartenders, support)
Conduct performance reviews, provide feedback, and implement training programs to improve staff skills
Schedule shifts and manage labor costs efficiently
Ensure excellent customer service by addressing customer complaints or concerns and taking proactive measures to enhance customer experience
Monitor guest satisfaction levels, implement customer feedback, and make improvements where necessary
Develop and manage the restaurant’s budget, ensuring the business operates within its financial limits
Oversee inventory and ordering to maintain adequate stock levels and minimize waste
Monitor financial performance, including sales, costs, and profitability, and work to optimize them
Prepare reports on sales, expenses, and other financial metrics, and present them to ownership or corporate leadership
Ensure the restaurant complies with all local, state, and federal regulations regarding labor laws, alcohol service, and food safety
Maintain proper documentation and handle any necessary reporting for inspections and audits
Requirements:
Proven experience as a General Manager - required
Strong leadership, organizational, and multitasking abilities
Excellent communication and interpersonal skills
Strong understanding of financials, budgeting, and forecasting
Ability to work under pressure and handle difficult situations calmly and professionally
Knowledge of food safety standards and best practices
Familiarity with restaurant management software Resy & Toast preferred
Flexibility to work evenings, weekends, and holidays as needed
4 years of experience
Nice to have:
Bachelor’s degree in hospitality management, business, or a related field
Previous experience in an upscale, fine dining, high-volume restaurant
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