General Manager

• Contribute fully to the effective planning and delivery of the operational teams within the contract area
• Participate and innovate in securing the long-term future of the contract region
• Maintain and build relations with existing clients through regular client meetings, recording outcomes and actions
• Provide the day to day leadership required to meet local and national objectives
• Direct the operational activity of the business to meet requirements as set by the Director North
• Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required
• Monitor the performance of the business through agreed reporting procedures
• Safeguard the company’s image and credibility
• Take responsibility for QHSE, ensuring operational teams and systems are maintained to the BS EN 45001 standard
• Monitor the contract’s financial and reporting procedures, and assist the Director North in the setting of budgets
• Ensure the maintenance of quality standards, in particular the application of the company’s Quality Management systems for ISO9001, ISO4001 and ISO45001
• Responsible for operational planning and service delivery
• Oversee and contribute to the smooth running of the contract
• Responsibility for maintaining the effective work planning and field management IT systems (Glendale Live) on the contract
• Evaluate the productivity of the employees
• Monitor the efficiency and organise the maintenance of vehicles and machinery
• Evaluate the products and services provided by the company, for maximum efficiency
• Carry out financial reporting including forecasts of sales, costs and profits
• Review management accounts and will produce accurate monthly forecasts
• Review stock levels
• Liaise with clients and customers, agreeing the programmes of work, the value of the work, payment dates, invoice sums and agreeing payment dates
• Inspect and certify completed works
• Ensure quality audits are conducted in line with company and contractual requirements and all actions are closed out
• Support tendering opportunities, seeking out new clients and supporting the pricing of work and contracts
• Determine staffing levels and establish an effective team
• Ensure that all employees are effectively managed and employee records are kept up-to-date
• Evaluate vehicle and machinery requirements and maintain them in accordance with company systems and manufacturers recommendations
• Effectively implement and monitor the company's health & safety policy and associated procedures
• Liaise with customers to: agree programmes of work, discuss technical matters, inspect and certify completed work,agree additional works, resolve issues
• Act in accordance with the Health and Safety at Work Act and the Glendale Health and Safety Policy at all times
• Carry out instructions from your Line Manager in accordance with Glendale’s Health and Safety Policy, Glendale’s Codes of Practice, Glendale’s Quality Management Systems and the Employee Handbook
• Be knowledgeable of Health and safety regulations within your workplace and the activities that you are carrying out
• Ensure that you have completed the necessary induction and health and safety modules prior to commencement of any works
• Be responsible for the health and safety of yourself and that of others, in your working environment and that of work at sites
• Promote safe working practises at all times and you will ensure that all equipment is safe to use
• Be knowledgeable of the suitability of all machinery/equipment used in accordance with the task you are doing and it is safe to use
• Ensure the correct use of all machinery/equipment in accordance with its handbook
• Receive any check/ Maintenance sheets from your employees and you must audit them and carry out necessary actions accordingly
• Ensure that all machinery/equipment is secured at all times (when not in use)
• Ensure that you are aware of your tasks and targets for each day and to ensure that you are fully aware of the standard required for each task
• Monitor and maintain your work output to a satisfactory level and standard
• Ensure that you conduct yourself in a polite and friendly manner at all times
• Ensure that any associated administration is completed and returned to the office within the required timescales
• Ensure that you operate your duties in a way that minimises our impact upon the environment
• Ensure that any spillage of fuels or chemicals are dealt with quickly and efficiently and in accordance with the regulations

• Demonstrable track record as a manager of large grounds maintenance contract with operational awareness in the support services sector with at least 5 years experience
• A nationally recognised academic arboriculture/horticultural/construction qualification
• NEBOSH (or willingness to complete)
• A full, clean driving licence is an essential requirement for this role
• Ambition
• High energy levels
• Strong leadership skills
• Sound business acumen
• Commercially minded
• Relationship building & team building skills
• Good presentational & IT skills
• Strong negotiating skills
• Vitality and resilience under pressure
• Numerically confident and competent
• Able to produce professional written reports
• Strong in planning and time management
• The ability to champion QHSE compliance and continuous improvement
• A clear identification with the requirements of Glendale customers
• Living, or committed to living, within 45mins drive of the Beyond Housing depot

Car Allowance