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The General Manager of Maxwell King Center is responsible for the overall management, promotion, and operation of the facility, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and related operations by performing the following duties personally or through subordinates.
Job Responsibility:
Provides financial leadership for the facility, including oversight of budgeting, forecasting, financial analysis, cost controls, and overall financial performance
Maintains active contact with the Client/Contract Administrator and ensures compliance with all provisions of the services contract
Maximizes facility utilization through proactive sales, marketing, and booking efforts
Negotiates and approves leases, contracts, and agreements with event organizers, promoters, suppliers, tenants, and agents
Establishes and maintains strong relationships with the Client, boards, tenants, government agencies, industry partners, and community organizations
Implements and oversees corporate programs and policies related to training, quality assurance, energy management, safety, security, and emergency procedures
Develops and executes facility goals aligned with the management contract, Client objectives, corporate policy, and best business practices
Oversees all facility operations, including event execution, and conducts post-event operational and financial reviews
Plans, organizes, and directs all facility activities and personnel
Oversees development of the annual operating calendar, event schedules, and attendance and revenue projections
Directs the development and administration of operating, marketing, and capital budgets
Ensures timely and accurate reporting to the Client and Corporate Office
Leads and oversees Human Resources functions, including staffing plans, compensation, benefits, recruiting, training, and performance management
Ensures compliance with all applicable local, state, and federal regulations
Evaluates operations and implements improvements to increase efficiency, effectiveness, and safety
Maintains positive working relationships with tenants, employees, union representatives, and the public
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws
Requirements:
Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related field
Minimum of 5-7 years’ industry experience in a senior management function of a Theatre, Amphitheatre, Arena, or Convention Center, or an equivalent combination of education and experience
Experience in contract negotiation, business law, purchasing procedures, and supervising personnel
Experience in labor relations and union contracts
Excellent communication, interpersonal, and organizational skills
Proven ability to handle confidential information with discretion
Ability to collaborate effectively with diverse stakeholders and foster a cooperative environment
Demonstrated knowledge of best practices in managing live entertainment theaters or similar venues
Ability to anticipate issues, solve problems proactively, and perform effectively under pressure in a fast-paced entertainment environment
Strong understanding of event booking, production, marketing, public relations, and media relations
Working knowledge of applicable safety regulations and federal, state, and local laws
Strong hospitality and customer service orientation within the live entertainment and theater industry
Knowledge of facility operations, including building maintenance, custodial services, staffing, and office management
Proven leadership and people-management skills, including conflict resolution, coaching, and performance management
Ability to successfully manage a theater or similar live entertainment venue of comparable size and complexity
Nice to have:
Experience in the non-profit sector and collaborating with a Board of Directors is preferred
What we offer:
medical, dental, vision, life and disability insurance, paid vacation, and 401k plan