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General Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Cardiff

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

44000.00 - 48000.00 GBP / Year
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Job Description:

GENERAL MANAGER for Roxy Lanes Cardiff The Friary. Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports. Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!

Job Responsibility:

  • Ensure we are delivering the best gaming experience for our guests on every visit
  • Creating and delivering quarterly business plans
  • Leading by example through
  • Training, coaching and developing a winning team
  • Managing a P&L to meet financial targets and expectations
  • Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus
  • Managing the Safety, Security and licensing aspects of the business
  • Managing our guest experience platform to improve service and standards
  • Maintain a fun and engaging culture using our Brand Standards and Company Ethos
  • Monthly reviews with all your team members encouraging their growth and development
  • Ensuring service standards and duty management are upheld throughout operating hours
  • Be an industry expert in all areas of duty management
  • Managing a large team of up to 50 staff members
  • Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
  • Liaising with all departments of the Professionals At Play business including
  • marketing, sales, finance, operations and maintenance

Requirements:

  • Passionate attitude
  • Loves to be professional playful
  • Always gives good energy
  • Your team. Every time
  • Can you motivate and lead a team?
  • Display a good work ethic and share knowledge?
  • Confidently create positive team culture and reinforcement?
  • Work Autonomously and utilise resources where available
  • It is expected that you will be available to work weekends and public holidays
  • Expected to have a reliable commute to work
What we offer:
  • Quarterly Bonus Scheme
  • Tips
  • Service Charge
  • 50% off food and drink & free gaming
  • Regular team incentives- with rewards including paid trips abroad!
  • 2 Staff Socials throughout the year
  • Employee Assistance Program that includes access to free counselling services
  • Further development opportunities within the company growth
  • Development courses including
  • leadership, mental health awareness, first aid and personal licences
  • Access to Rewards Gateway, offering discounts at 100s of retailers
  • Holiday allowance increasing each year with length of service
  • Cycle2Work Scheme
  • SmartTech - Buy tech from Curry's and spread the cost interest free!

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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