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Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment. Builds owner loyalty through proactive communication and delivering solid business results. Engages with the local community while ensuring high operational and brand standards of Marriott are met.
Job Responsibility:
Ensuring guest and employee satisfaction
overseeing human resources
managing financial performance
driving sales and revenue generation
meeting brand positioning goals
building owner loyalty
developing business strategies to maximize property customer satisfaction, profitability, and market share
executing business plans
managing sales and marketing projects
coaching the executive committee
identifying resource needs
creating succession plans
analyzing business data
managing employee relationships
developing revenue strategies
engaging with property owners
managing customer relations
ensuring compliance with company, brand, and legal standards
Requirements:
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
Nice to have:
General Manager experience in limited or full-service property
ability and willingness to work flexible hours including weekends, holidays and late nights
property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
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